Launch Process FAQ
do I have to launch the website myself?
We will help you as much as possible! We may need passwords or logins and most likely 5-minute codes to access your old accounts. Otherwise we will take care of us much as possible.
How long does the launch process take?
While most launches only take a few hours, it can take up to 2 business days in rare situations.
Should I cancel my accounts for my old website?
We will help you cancel anything old. It is important NOT to touch anything or change anything without asking first. The most important thing to watch out for is deleting email accounts or possibly old website files that are important. When in doubt, please ask any time.
What will happen to my email accounts?
We strongly recommend you keep your email accounts exactly as-is so that you do not lose anything. In rare situations, we may need to make minor changes but we work to avoid this at all costs to avoid any negative issues.